Help & Getting Started

You can browse issues, promises, leaders and area scorecards without an account. To report an issue or rate a leader, you'll need a free account — it only takes a minute.

1. 1Choose Get startedTap Get started in the top menu and sign up with your email address and a password (at least 8 characters).
2. 2Finish your profileAdd your name and pick your ward so we can show you what's happening near you. You can skip this and do it later.
3. 3Set your notification preferenceChoose whether you'd like updates about your reports. You can change this any time.

Reporting takes three short steps. You'll need to be signed in so you can follow what happens next.

1. 1Add the detailsPick a category, give your issue a short title, and describe what's happening. You can attach up to 5 photos.
2. 2Add the locationChoose the county, constituency and ward, and — if you like — drop a pin on the map to mark the exact spot.
3. 3Review and submitCheck your details, then submit. You'll receive a tracking number like UCH-2026-000123 — save it so you can follow your report.

Every report gets a unique tracking number. You can check on it whenever you like — you don't even need to sign in.

1. 1Open the Track pageGo to Track and enter your tracking number (for example, UCH-2026-000123).
2. 2See where things standYou'll see the current status and the key dates — when it was reported, acknowledged and resolved.

Explore what others are reporting across the community. No account needed.

1. 1Search and filterSearch by keyword, or filter by category and status to find what matters to you.
2. 2Switch viewsView issues as a grid, a list, or on a map. Tap any issue to read the full story.
3. 3Show your supportUpvote issues you care about so leaders can see what's important to the community.

Find your elected leaders, see how they're performing, and have your say.

1. 1Find a leaderSearch by name, or filter by position — MCA, MP, Women Rep, Senator or Governor.
2. 2Explore their recordOpen a profile to see the issues linked to them, their promises, and their ratings.
3. 3Rate their performanceGive a rating from 1 to 5 stars and leave a comment. You'll need to be signed in to rate.

Follow the promises your leaders have made and watch whether they're being kept.

1. 1Browse promisesFilter by status or category to find the promises you care about.
2. 2Follow the progressEach promise shows a progress bar and a timeline of updates, so you can see what has actually changed.

See how issues are being handled in your area, backed by real numbers.

1. 1Pick your areaStart with a county, then drill down to constituency and ward.
2. 2Read the scorecardSee how many issues were acknowledged, how many were resolved, and how many are overdue. Choose a time period to compare.

Everything you've reported, in one place. You'll need to be signed in.

1. 1Open My IssuesFind My Issues in the top menu once you're signed in.
2. 2Track everything at a glanceSee each report's status and tracking number, plus a quick summary of how many are open, in progress or resolved.

Statuses tell you exactly where things stand. Here's what each one means.